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Welcome to the
Care Assist Support Desk
We're here to help you resolve issues quickly and smoothly.
•
Every request is automatically routed to the right team.
•
Premium clients can also raise tickets via their Slack channel.
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For urgent matters, mark your request as
High Priority
and include as many details/screenshots as possible.
Full Name
Email Address
Request Type
Select a request type
Reach your Care Assistants directly (ATC)
Account Review Request
Onboarding
Accounts & Billing
Platform Support (includes Login/Access)
Report Service Issue
Subject
Describe Your Issue
Priority
Low
Normal
High
Urgent
Attachments
Submit
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